Is this right for an upgrade to premium? on 04/24/2013 12:35 AM CDT
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We want you to confirm that you are subscribing to GemStone IV Premium. In addition to the standard monthly subscription price of $14.95, your account will be billed an additional $25.00. Both subscriptions are billed monthly.

A one-time pro-rated charge of $25.00 will also be applied, for a total charge of $64.95 for your first month only.


This transaction will not process until you complete it by pressing the "CONFIRM SUBSCRIPTION" button (below).


What is the pro-rated charge of $25? Did it mean to add the $25 to my 39.95 for one month?
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Re: Is this right for an upgrade to premium? on 04/24/2013 04:12 AM CDT
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Yeah, they prorate you. Same happens if you later upgrade to plat and all that.

~James
Player of Septimius
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Re: Is this right for an upgrade to premium? on 04/24/2013 08:45 AM CDT
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But I don't get the math? I get charged 65 dollars this month?
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Re: Is this right for an upgrade to premium? on 04/24/2013 08:56 AM CDT
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You really should call billing (1-636-925-3172) Monday-Friday from 1-9PM EST and inquire for sure.


~Aulis
Forums Manager
QC'er
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Re: Is this right for an upgrade to premium? on 04/24/2013 08:59 AM CDT
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Yes. The cost to upgrade to premium is $25, the prorate is another $25 (which is exactly equal to a month of premium only, not counting basic.) 25+25= 50 + 14.95 = 64.95. After the first month it will be back to 39.95.

~James
Player of Septimius
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Re: Is this right for an upgrade to premium? on 04/24/2013 12:28 PM CDT
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If you try it again tomorrow, the price will be a little cheaper than the $25. You get charged $x.xx per day for Plat when you upgrade (pro-rated), so depending on where you are in your billing cycle, it could be more or less. Once you upgrade, you get immediate access to Plat.
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Re: Is this right for an upgrade to premium? on 04/25/2013 12:28 AM CDT
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It was the same. Sorry I still don't get how 65 total is prorating when it's more than 1 month charge. Can anyone show me the math?
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Re: Is this right for an upgrade to premium? on 04/25/2013 04:01 AM CDT
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When you upgrade to premium, you have to pay for the remainder of your billing cycle plus one month of premium in advance.
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Re: Is this right for an upgrade to premium? on 04/25/2013 02:45 PM CDT
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>>When you upgrade to premium, you have to pay for the remainder of your billing cycle plus one month of premium in advance.

This. If the math isn't working out for you, drop billing an email or call. They'll get you all straightened out.



~Wyrom, SGM
Quests
Platinum
Promotions
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Re: Is this right for an upgrade to premium? on 04/25/2013 03:29 PM CDT
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And welcome to Premium! :)

~Just Jainna
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