I'd like to take a moment to remind everyone what registering does, and why it's important. When you REGISTER an item, it creates a snapshot of that item at that time. It doesn't offer any tracking, it doesn't create a paper trail to where the item is. But it gives us an idea of how to rebuild the item, should we be able to figure out what happened to it. Without registering, staff cannot rebuild an item if it comes down to needing that. There are a slew of reasons why we may need to review a registration of an item. It's not always if you lost your item. So using the REGISTER command is very important. It doesn't hurt to register something you've already registered, especially if the properties may have changed (you should definitely update a registered entry when something changes).
The casual player tends to have about 30 to 50 registrations over a character's lifetime. Someone who goes to a lot of merchant events, or gets a lot of merchant work, usually have about 200 to 300 registered items over the character's lifetime. Someone who is very thorough with their registering might have 500 or so entries per registration category (we have a few, not many). These are good, healthy numbers. However, something seems to have changed recently. I'm not sure if someone has built a function to automatically register items. But it seems people are registering, well, everything. Someone registered what I believe was an alchemy mule character. Every single alchemy reagent and gem. Several times.
So that brings me to the next subject. Erroneous registering. When we only have several dozen registration logs to review, we typically can find what we're looking for pretty quickly. But when there are thousands, the chance for human error increases quite a bit. And it can take us a long time to review things. Unfortunately, our system requires us to go through only a set number of entries at a time. This could definitely increase the likelihood that we can't do anything about your given situation.
Register responsibility in 2015! Friends don't let friends loop through inventory! Try not to read between the lines. Registering is needed, but in moderation.
~Wyrom, APM
>>They call him Wyrom, not afraid to get dirty; work all day, in game by 5:30; loresongs eloquent, item embellishment, double speed development... ~Silvean
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