Should have kept reading...
>>Your success rate of 1 out of 50 is also not REMOTELY CLOSE to the overall success rate of the spell. The Cleric Dev team can and does monitor all Commune requests, even to go as far to be notified via email when the spell is cast and answered by staff. And according to recent attempts (since the last update a year or two back), a majority of players do receive responses.<<
That's really awesome.
It's amazing what people will do when they think you can't see them.