Trying to Use New WebFE on 07/17/2012 05:16 PM CDT
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I'd like to test out the new WebFE but am running into a technical issue where radio buttons do not appear next to my characters (in Safari and Firefox). Running an older iMac with 10.7.4. There IS a radio button for "Create a New Character," but not for my actual characters.

Anything easy that'd cause that? Everything is up-to-date. Cookies enabled. No crazy security settings.
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Re: Trying to Use New WebFE on 07/17/2012 05:24 PM CDT
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Can you hold down Shift and click the Refresh button in the browser, please? Also, can you post the URL you are using to access the Go Play page?

-Michael
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Re: Trying to Use New WebFE on 07/17/2012 05:39 PM CDT
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Holding down Shift and clicking refresh does nothing.

https://www.play.net/gs4/play/home.asp

Navigated to from the normal play.net/gs4.
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Re: Trying to Use New WebFE on 07/17/2012 05:47 PM CDT
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Okay, I think we found the issue. Try now?

-Michael
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Re: Trying to Use New WebFE on 07/17/2012 05:50 PM CDT
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Just chiming in to say I have no issues of any kind.

Using Chrome to connect.

Also, I don't know if this is standard or not, but LOG IN/OFF flags are hopefully off by default for new accounts.

..and finally.. you REALLY need a screenshot based manual to explain what icons do what. Some of them don't do anything when I click on them so I really don't know what they're for.
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Re: Trying to Use New WebFE on 07/17/2012 05:50 PM CDT
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I have radio buttons for characters now and then I click "Go Play" and it forwards me to the Wizard page.

https://www.play.net/gs4/play/playing_wiz.asp

No options for other FEs (although it does say I can download Avalon).
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Re: Trying to Use New WebFE on 07/17/2012 05:52 PM CDT
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Once it takes you to the playing_wiz page, it should reload the new webFE.

(playing_wiz is a catchall for our front-ends that don't need special loading)

-Michael
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Re: Trying to Use New WebFE on 07/17/2012 05:52 PM CDT
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Also no issues with IE 8, however, I did have to enable an HTML addon AND I got that annoying security warning that says "blah blah blah, not all content is secure". The one where you have to click NO to see everything properly.
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Re: Trying to Use New WebFE on 07/17/2012 05:54 PM CDT
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Doesn't load anything. Downloads a file with my character name.sal

If I open that file, it opens Avalon.
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Re: Trying to Use New WebFE on 07/17/2012 05:54 PM CDT
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Actually, I take back what I just said...

It loads the client, for the most part, but it doesn't connect.

This however could be an HTML5 and IE8 issue.

.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; Tablet PC 2.0)
Timestamp: Tue, 17 Jul 2012 22:53:33 UTC

Message: Object doesn't support this property or method
Line: 71
Char: 49
Code: 0
URI: https://www.play.net/play/home.asp?host=storm.gs4.game.play.net&port=10024&key=(email me if you need this)
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Re: Trying to Use New WebFE on 07/17/2012 06:07 PM CDT
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We've going to keep digging into this for ya'll. We'll also get a User Guide put together.

Solomon
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Re: Trying to Use New WebFE on 07/17/2012 06:11 PM CDT
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I did the command EXIT with Chrome and it cut my connection (verified on a second account), but the FE is still up and showing everything. Now, if you're wanting to keep it open for people to see the log.. sure. Basically I just have to take a guess that my character is logged out and then go navigate to another page. I think it should take me to the GemStone home page when I exit.
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Re: Trying to Use New WebFE on 07/17/2012 11:50 PM CDT
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It's worth noting that this bug occurs on two separate Macs.

A 2006 iMac (10.7.4) with Firefox and Safari and a 2009 MacBook Pro (10.7.4) with Firefox and Safari.

Cleared cache, cleared all cookies, etc...

Select Character (CharName), Click Go Play!, goes to the Wizard page mentioned earlier with the Loading bar and it downloads a file (CharName.sal).

Opening the CharName.sal file opens Avalon.

All latest system updates, java updates, etc...
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Re: Trying to Use New WebFE on 07/18/2012 09:48 AM CDT
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I'm getting a blank black play screen. The client loads and it looks a lot better than the one we used to use back in the day on Prodigy. I was very excited at the prospect that I might be able to play during lunch during festivals and stuff but I don't know if it is my work and the firewalls or the fact we are only allowed to use the browser IE 8 for now.

I don't get anything that says I am connecting to the game, the scroll that usually shows up when you log into the game.


Velvette...bowcrazy
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Re: Trying to Use New WebFE on 07/18/2012 09:49 AM CDT
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Oh playing around with the client, evidentally I am connected to the game because if I click on the inventory stuff it is there, I just have no information being fed the play screen and it won't take the commands like Look.

It's just blank.


Velvette...bowcrazy
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Re: Trying to Use New WebFE on 07/18/2012 10:38 AM CDT
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I'm seeing the same problem as Velvette, can't do anything or see anything when I am logged in but I know my character is in via another account on a different FE.
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Re: Trying to Use New WebFE on 07/18/2012 02:39 PM CDT
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I had a whole bunch of problems when the new FE was released, but most of them seem to have been resolved now. Personally, I hate the new FE; it's ugly and hardly self explanatory as touted. For a while I could not use SF or e-scape (my two favorites), but now, thank the Arkati, I can.

The bells of Hell
go ting-a-ling-a-ling
for you but not for me
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Re: Trying to Use New WebFE on 07/18/2012 05:26 PM CDT
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Those with the blank screen issues: can you post your operating system and browser version you're using?

Solomon
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Re: Trying to Use New WebFE on 07/18/2012 05:39 PM CDT
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For me at work they are windows xp and IE 8. Old ancient yes because that is what our stupid case management system requires. Although they will be upgrading to windows 7 sometime this century I'm told.

I just tried it at home on my laptop (windows 7 and Firefox) and it works just fine.

Velvette...bowcrazy
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Re: Trying to Use New WebFE on 07/18/2012 08:21 PM CDT
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I can log in fine but in Opera 12.0 I would try to press return after putting a command in the line and it would not execute.

also, the color scheme is way too harsh on the eyes and creates a lot of glare. The light blue on dark blue is hard to read, and white on blue is awful. I prefer gray on black for most of my text.
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Re: Trying to Use New WebFE on 07/18/2012 11:50 PM CDT
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I'm getting the .sal file when I try and run it too. I tried this using Firefox, Safari, and Chrome on a Mac running 10.7.4.

Kudos on finally having a universal interface. Now if I can just get it to work that'd be swell! :)



Bacl surreptitiously wipes a stray crumb of chocolate cake from one corner of his mouth.

Opening his robe very slightly, Bacl lifts the rim of a champagne flute to his lips and takes a furtive sip.
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Re: Trying to Use New WebFE on 07/19/2012 09:44 AM CDT
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Now that I'm at work I'm using


Microsoft Windows XP Professional
Version 5.1.2600 SErvice Pack 3 Build 2600

IE 8
Version 8.0.6001.18702CO


Tried to log in this morning and it's the same thing.


Velvette...bowcrazy
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Re: Trying to Use New WebFE on 07/20/2012 12:21 PM CDT
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Okay, saw the problem with MSIE 8 just now, that should be fixed.

Also, Opera should be respecting the return key now, if not, let me know and I'll load it up and try to debug.

Finally, for those of you getting the .sal issue, can you click on "More Connection Options" and make sure "Web Client" is selected? If it is, let me know and we'll dig some more.

-Michael
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Re: Trying to Use New WebFE on 07/20/2012 01:34 PM CDT
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Now I get this connecting....and then a box will pop up saying a script is running that may cause IE to stop working and asking me if I want to stop the script.

It appears there is 1 item remaining from play.net (down at the bottom of the screen)


Velvette...bowcrazy
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Re: Trying to Use New WebFE on 07/20/2012 02:29 PM CDT
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If you hit continue, are you able to connect?

-Michael
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Re: Trying to Use New WebFE on 07/20/2012 02:43 PM CDT
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<<Personally, I hate the new FE; it's ugly and hardly self explanatory as touted.>>

I completely disagree with this.

I think it looks nice, the colors are easy on the eyes. I liked the drop down lists of inventory, etc.

The only thing I had a problem with was BACKSPACE.

Unless your cursor is in the command line, when you hit backspace your browser goes back a window. (logging you out of the game)
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Re: Trying to Use New WebFE on 07/20/2012 02:47 PM CDT
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No, I stopped the script because I didn't want it to crash and now when I try it again I'm not getting that message, it is just connecting......for like the last five minutes.

Velvette...bowcrazy
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Re: Trying to Use New WebFE on 07/20/2012 04:05 PM CDT
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>>>Finally, for those of you getting the .sal issue, can you click on "More Connection Options" and make sure "Web Client" is selected? If it is, let me know and we'll dig some more.<<<


I must be blind, but where exactly is this option located? I can't find it to save my life.




Bacl surreptitiously wipes a stray crumb of chocolate cake from one corner of his mouth.

Opening his robe very slightly, Bacl lifts the rim of a champagne flute to his lips and takes a furtive sip.
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Re: Trying to Use New WebFE on 07/22/2012 04:51 PM CDT
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I'm in the same boat as Bacl. I have been trying to log on with my Toshiba Thrive Android Honeycomb tablet's default browser and not once has there been a "More Connection Options" button. So instead, it keeps trying to download WizardFE (and failing). The only other tablet browser I've tried is Firefox, but I've either had the same issue, or it'll download a .sal file.

However, on my desktop, the new FE loads fine on my default browser (Chrome), though I usually log on to Stormfront with the SGE. If there's a toggle IN the FE on a desktop browser to set it as default for tablet browsers, I cannot find it.
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Re: Trying to Use New WebFE on 07/22/2012 08:12 PM CDT
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<<Finally, for those of you getting the .sal issue, can you click on "More Connection Options" and make sure "Web Client" is selected? If it is, let me know and we'll dig some more.>>

Where is the 'More Connection Options' link supposed to be? It's not on either https://www.play.net/gs4/play/home.asp or https://www.play.net/gs4/play/playing_wiz.asp for me.

MacBook Pro, 10.7.4, tried Safari 5.1.7 and Chrome 19.0.1084.46
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Re: Trying to Use New WebFE on 07/23/2012 01:38 PM CDT
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So I logged in on Internet Explorer on WIndows, and apparently the "More Connection Options" option is right under character selection, but this IS NOT SHOWING UP on Safari, Chrome, or Firefox on a Mac.

Nonetheless, I still couldn't get it to work on the Windows system. It opened up a client box, and kept saying that it was connecting without ever actually connecting.

Still can't get it to stop downloading .sal on any Mac web browser.



Bacl surreptitiously wipes a stray crumb of chocolate cake from one corner of his mouth.

Opening his robe very slightly, Bacl lifts the rim of a champagne flute to his lips and takes a furtive sip.
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Re: Trying to Use New WebFE on 07/23/2012 04:16 PM CDT
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Just chiming in to say that I am getting the same problems others have mentioned getting this to work on my android device. I do not see the 'more connection options' link that I see in chrome.
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Re: Trying to Use New WebFE on 07/24/2012 09:44 AM CDT
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More Connection Options will not appear on Mac boxes because the only option to log on through the website is the webFE.

We'll be looking into the issues with mobile devices.

-Michael
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Re: Trying to Use New WebFE on 07/24/2012 09:51 AM CDT
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I'm running on a desktop and I still can't connect. Before the browser would actually connect but I didn't see anything in the play screen (room screen) now it doesn't connect at all.

Velvette...bowcrazy
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Re: Trying to Use New WebFE on 07/24/2012 03:48 PM CDT
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Still trying with my Thrive tablet with no success. Something I didn't mention in my first post, hitting Go Play sends me to this link: https://www.play.net/gs4/play/playing_wiz.asp
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Re: Trying to Use New WebFE on 07/24/2012 06:34 PM CDT
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>>>More Connection Options will not appear on Mac boxes because the only option to log on through the website is the webFE.<<<

So then how do Mac users use this new FE??? Universal, yes? Meaning Macs, yes?



Bacl surreptitiously wipes a stray crumb of chocolate cake from one corner of his mouth.

Opening his robe very slightly, Bacl lifts the rim of a champagne flute to his lips and takes a furtive sip.
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Re: Trying to Use New WebFE on 07/24/2012 07:25 PM CDT
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>So then how do Mac users use this new FE??? Universal, yes? Meaning Macs, yes?

Do you have a GO PLAY! button?

~Vanah
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Re: Trying to Use New WebFE on 07/25/2012 10:50 AM CDT
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>>>Do you have a GO PLAY! button?<<< ~Vanah

Yes, I do have the GO PLAY button. Upon hitting it, I am asked to download a file called Bacl.sal

Then nothing happens.



Bacl surreptitiously wipes a stray crumb of chocolate cake from one corner of his mouth.

Opening his robe very slightly, Bacl lifts the rim of a champagne flute to his lips and takes a furtive sip.
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Re: Trying to Use New WebFE on 07/25/2012 12:07 PM CDT
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That is the file that launches the wizard/stormfront.

It takes 2 seconds to download, then click on it.
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Re: Trying to Use New WebFE on 07/25/2012 12:21 PM CDT
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That's not applicable to trying to use the new FE on a Mac. I think they said they're working on the sal download thing and they'll get back to us, but I'm not 100% clear on it myself...
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